I heard on WTOP (a Washington DC news radio station) that email to Congress is almost totally ignored. Congress receives 80 million emails per year (I believe that was the number quoted). So much of it is spam, that many members simply ignore all of it. Members are being encouraged to use filtering software, but that will not happen anytime soon. If you are concerned about government issues, letters and phone calls are still the way to be heard. Maybe one day the Leviathan that is our government will catch up with the private world. and the 21st century.