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You guys might want to start answering support emails more often if someone has actually paid you for a service which for some reason cannot be delivered. At this point with the lack of support communication in regard to this I feel like I have been stolen from.
Just to double-clarify, the "you guys" Moderators are just that - and get no compensation, nor do they have any say in how the actual mechanics of the site is run.

That said, you have very valid points about the paid-ads. It's a flaw that the MO Dictat.... erm, "Management" should address.
 
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