Sales sucks. That simple. No amount of training will help you if your target audience has a below 680FICO. Harley and HSBC screwed the system when they started extending credit based on pulse rate. The "stay off price" model of selling works great for morons with no idea of cost other than "what's my payment". But in light of today's buying climate "price sells". Good luck with all that training. Been there. Done that. Won't repeat it again.