Below is an e-mail I sent to Speed Channel about them wiping out the the live telecast of the AMA 600 SS race from Sears Point to talk about NASCAR racing highlights and their "reply". The message I get from this happening and their automated system reply is that motorcycle racing programming is not a priority for them, and that they don't have time or inclination to respond.
Why do you interrupt a live telecast (AMA 600 Supersport) to talk about *highlights* of NASCAR?! I thought that was what time slots for programming were for? I was looking forward to seeing the motorcycle races you had put in your schedule today and cancelled other activities for the day so that I would be able to watch them. Now I have to wait until another time to see the 600 race and I don't have the benefit of getting other things done. Pre-empt rally racing or soap box derby racing please. Better yet, how about waiting until the allotted time for NASCAR programming comes on to talk about NASCAR race highlights from wherever. I might even watch it when you do, even though I largely don't care about NASCAR. When NASCAR programming squashes motorcycle racing coverage, with no warning, I could be forgiven for developing a resentment toward that particular segment of motorsport and also toward the Speed Channel programming staff. I look at the schedule you produce for a reason, and I imagine you create the schedule for a reason. How about following through and actually doing it the way you planned? How do you think it would be received if you brought race highlights from World Superbike and AMA Supersport races from wherever right in the middle of a titanic battle for the lead at Bristol, telling your NASCAR fans that they can see the race in its entirety some other time? What happened today gives new life to my fears about how programming other than NASCAR will be treated by the new regime at Speed Channel. Please feel free to respond by e-mail, or contact me at the phone number I have provided. I eagerly anticipate your
reply.
From:
Sent: Sunday, May 05, 2002 12:44 PM
Subject: Thank you for contacting Speed Channel
Thank you for contacting Speed Channel.
We commit ourselves to read all of your comments. However, due to the quantity of emails we receive, we may not be able to answer every email.
If your question does not receive a response, we ask that you please visit the FAQ page on our website at
www.SpeedTV.com, or try contacting us again.
Your comments and feedback are greatly appreciated.
To find out if Speed is available on your cable system, call 1-888-22-SPEED or call your cable operator or satellite provider directly.