I find the opposite, when I go in the local Suzuki-Honda-etc. shop I'm usually about 25 years older than most people there and get left alone, in the HD or BMW shops I'm right smack in the middle of the target demographic and I have "sales professionals" standing in line to help me.
A Hi-Viz 'stitch in a BMW shop is the best calling card you can carry LOL
Survey is consistent with local Seattle area survey
Well I checked my favorite local Seattle site for their dealer survey and it echoes the results of this one. Harley, BMW and Ducati dealers score well. Big 4 metric dealers score poorer.
"Overall averages were lower than in years past and low scores were more prevalent, especially on big box metric stores. In 2004, the average score on a scale of 1-100 was 70, this year it was 65. Wed never expect to see a lot of 100 scores, or even 90s but what this trend is showing is a decline in overall customer satisfaction."Read More
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